Terms and conditions

Updated January 12, 2024

Acceptance to our Terms

These terms and conditions outline the rules and regulations for the use of Think Venky Studio’s Website and other relevant Services.

By accessing this website, we consider that you read, understood, and agreed to these terms and conditions

Intellectual Property Right

This Site is the proprietary property of Think Venky Studio. All the databases, software, website designs, text, video, audio, graphics, logos, trademarks,and service marks on the website are controlled by Think Venky STudio. The content on the website is protected by trademark laws. No material on thewebsite can be distributed, copied, downloaded, republished, or transmitted without authorization from Think Venky STudio.

The materials which have been approved to be used by others should not be modified or used for commercial purposes or duplicated on other servers.

Cookies

We employ the use of cookies. By accessing https://thinkvenky.com, you agreed to use cookies in agreement with the Think Venky STudio’s PrivacyPolicy.

Most interactive websites use cookies to let them retrieve the user’s details for each visit. Cookies are used by our website as well to enable the functionality of certain areas to make it easier for people visiting our website.

User Registration

During the process of registration, users might be required to register with this Site. In such a case, they are required to keep their password confidential and will be entirely responsible for their account. Think Venky Studio has the right to change, reclaim, or remove the username of the users in cases where the username is obscene, inappropriate or objectionable.

Disclaimer

All the materials on Think Venky Studio website are provided on an “as is” basis. The use of this website and it’s services will be at the sole risk of the users. Think Venky Studio makes no warranties, expresses or implied, in relevance to this website. Think Venky Studio also makes no warranties about the accuracy or completeness of the content of this website or any other website linked to this Site.

Think Venky Studio takes no liability for the following issues,

  • Inaccuracies, or errors of content material
  • Damage or injury to property in any manner, resulting from the usage or access to this website
  • Unauthorized use or access to secure server and issues related to the financial or personal information stored therein.
  • Interruption or cessation of transmission from and to other sites
  • Transmission of viruses or bugs or other issues through this Site by any other third party
  • Damage or loss resulting from the content transmitter or posted on this website.
  • We work based on the input/inspiration provided by the customers, and we are in no way liable for any issues related to copying rights/patents etc.

Limitations

In no situation will Think Venky Studio or its directors, employees, agents will be responsible for any direct, indirect, incidental, consequential, punitive, or exemplary damages which include loss or profit, revenue, and data or other damages from the use of the website. In case of liability due to any exempted cause whatsoever, regardless of the action, Think Venky Studio will be limited to liability of a maximum $20.

Corrections and data errata

The content on Think Venky Studio might include typographical, photographic or technical errors. There is no warranty that the content on the website is complete or accurate. Think Venky Studio owns the right to make changes in the content at any point of time without any notice. At the same time, the website does not make any commitment to update its content.

Links

Think Venky Studio may contain links to other websites, and in such cases, the use of such linked website and the consequences of its usage is at the user’s own risk. Think Venky Studio has not completely reviewed the whole content of such websites and is not responsible for any of their content.

The Services

  • Subject to your compliance with these Terms and Conditions, as well as your subscription for an applicable plan and our timely receipt of your associated payment(s), we will make the applicable Services available to you during the term to which you have subscribed. We will use commercially reasonable efforts to make the Services available subject to planned downtime and any unscheduled emergency maintenance. We may modify, replace, or discontinue the Services at any time, for any reason, without notice to you.
  • You may only access and use the Services in accordance with these terms and conditions. You agree to,
    • provide accurate, current, and complete information about you as may be prompted by any form on this Site
    • maintain and promptly update the provided data to keep it accurate, current, and complete.
    • maintain the security of any password and identification information.
    • notify us immediately of any unauthorized use of your account.
    • accept sole responsibility for all activities that take place on your account.
  • Each person who uses any Services must have a separate user nameand password. You must provide a valid email address for each person that you authorize to use your account. You agree to provide any other information that we reasonably request.
  • You are responsible for obtaining and maintaining all telecommunications, broadband, and computer equipment and services needed to access and use the Services and for paying all charges related thereto.
  • You are responsible for obtaining and maintaining all telecommunications, broadband, and computer equipment and services needed to access and use the Services and for paying all charges related thereto.
    • have violated this Terms and Conditions.
    • are not in conjunction with our model.
    • are sharing usernames or passwords.
    • violate our core values; or
    • are abusing our services or team in any way, including using our services for illegal purpose.
  • Subject to your continued compliance with these Terms and Conditions, including timely payment of associated amounts due, we grant you a limited, revocable, non-exclusive, non-sublicensable,non-transferable license to access and use the Services for your internal business purposes. You may not access or use the Services in order to monitor its availability, performance, or functionality for competitive purposes. You may not, and may not permit any third party to:
    • discover source code, object code or underlying structures, ideas, or algorithms of the Services,
    • modify, translate or create derivative works based on the Services,
    • use the Services for any purpose other than its own internal purposes,
    • or use the Services other than in accordance with the Terms and Conditions and in compliance with all applicable laws and regulations (including but not limited to any applicable privacy and intellectual property laws).

Use of the Services

You may use the Services for any number of projects and scope that you have subscribed for under the applicable plan and as are appropriate based on the size of your account. While we accept unlimited requests and revisions, our output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines, but we suggest you do not use our Services for time-sensitive projects.

We do our best to create designs with zero errors. However, due to the nature of our services and the creative effort involved, we may not ensure all files delivered will be 100% error-free. When we deliver a file to you, you agree to review, and proof checks all files for any errors or a miss on the brief and notify us of any changes or revisions that are needed. We will do our best to rush edits to correct any mistakes that you notify us during the period of your active subscription. If you notify us of any errors after that period, we are not required to but intend to try to work with you to make corrections.

The speed of your account is determined by how many subscriptions you have. Your output is based on how many subscriptions you have and what we can process in a business day with our team. Our design deliverables depend on multiple factors, including, but not limited to,

  • the type of plan
  • the number of requests
  • and the intricacy of your requests.

We do not guarantee the amount of work that we can create with a single subscription. To increase the volume of work we can complete within a business day, we suggest you add users or subscriptions to your account.

  • You are the owner and/or controller of all of your information, data, or materials that you provide to us while using our Services. By submitting the data, information, or materials to us, you agree to the fact that you are the owner of the content and/or have the necessary rights, licenses, and authorization to share it. You give us a global, royalty-free, non-exclusive license to use the content to provide the Services.
  • While providing the Services, we may use certain available materials. We and our licensors are, and will remain, the sole and exclusive owners of all right, title, and interest in and to any pre-existing materials. We permit you to use, display and distribute any available materials to the extent incorporated in, combined with, or otherwise necessary for the use of the Services or deliverables. We solely reserve all other rights in and to such materials.
  • Think Venky Studio does not hello and will not tolerate its Service being used to discriminate against others, especially when based on race, religion, sex, sexual orientation, age, disability, ancestry, hostility, violence or national origin. You are not allowed to use the Service in a manner that would likely trigger, promote, or hello such discrimination.

If we believe that your use of the Service is being used to discriminate, we may permanently or temporarily terminate or suspend your access to the Service, without notice and liability for any reason.

Payment Terms

  • The use of our Services requires payment of recurring fees. Before we can grant you access to the Services, you must pay the fees (and applicable taxes) in full, in such amounts, and for such billing frequency as specified during registration and as informed by you from time to time.
  • You agree that, upon registering for the Services, you allow us to charge your method of payment (e.g., credit card) for the fees and applicable taxes from the date of your registration and as per your chosen billing frequency (e.g., 5- Days, monthly, quarterly, half-yearly and annually). We reserve the right to cancel your account when there is an overdue or non-payment of amounts owed to us. All amounts payable under these Terms and Conditions are non-cancellable and non-refundable.

Cancellation Policy

We strive to provide the best design and services for the users. If for whatever reason, you are not pleased with the design and services, you may cancel your subscription with us at any time. In order to process your cancellation smoothly, we suggest you to drop a formal cancellation mail to hello@thinkvenky.com, at least a week prior to your subscription renewal date. You will continue to have access to your files on the dashboard until your account is terminated. Once the subscription is cancelled, you will no longer have access to the Services and may lose accessibility to your design files on the dashboard.

Refund Policy

We don’t offer a refund.

Before subscribing to our monthly plan. Please try our 5-day Smart plan to test our service. If you are satisfied with the 5-day service, you can then opt for our monthly plans. As we are human and dedicate a team to each request, we value the time and effort invested; therefore, we don’t provide any refunds on our plans. However, if you want a 1-day plan to test our service, you can contact our support team, and we will be happy to assist you.

Customer feedback and suggestions are the essential tools for us to improve the quality of the designs and the services in future. After receiving the cancellation request and before processing any cancellation requests, hello@thinkvenky.com will reach out to the users who raised cancellation requests to know more about the cause and put forward to the management to address all the user concerns so that the user remains as valuable a customer.

It is a process to determine the causes and inconvenience of the valuable customer so that Think Venky Studio will take necessary action to avoid such inconvenience in future. 

Sample Work

You hereby agree to provide Think Venky Studio with the right and license to use their work created by us in our portfolio, social media, and other communication and marketing efforts. In case users want to revoke this right, a notification has to be sent to Think Venky Studio at hello.thinkvenky.com.

Maintaining Confidentiality

  • During the course of our relationship, you may disclose to us your Confidential Information (non-public information). We agree to maintain the confidentiality of the information you shared with us and not disclose them to any third parties. We limit access to the Confidential Information only to the employees, directors, contractors, and our service representatives who are committed to providing the best of services to you.
  • Similarly, during the course of our relationship, we may also disclose to you our Confidential Information. You agree to maintain confidentiality and not disclose our Confidential Information to any third parties. You may utilize our Confidential Information for no purpose, except as permitted by this Terms and Conditions.

 

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